We should consider Floger, Poole, and Stutman’s view on the numerous signs that parties are stuck in destructive cycles of escalation or avoidance behavior associated with the conflict the parties find themselves trying to work through. This guided interaction presents a facilitated interview that measures the application of theoretical constructs…
Mediating application and knowledge, conflict management practitioners need to be well educated in conflict interaction styles, approaches, theories, themes, and leanings, then formulate an opinion as to why, with the various strategies for managing conflict, as discussed in our companion study, are ineffective. While the suggestivity of the proficiency requirement…
In their introduction to Working Through Conflict: Strategies for Relationships, Groups, and Organizations, Folger, Poole, and Stutman present a case study (“The Women’s Hotline,” pp. 2-4) of a conflict that was successfully managed. As described, the resolution of the conflict seems deceptively simple. Through the study, we are encouraged to…
Expectancy Theory, conceptualized by Victor Vroom, offers a framework to understand motivation through three key components: expectancy, instrumentality, and valence.